ErlangXLS 1.0下载



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ErlangXLS 1.0 by CC-Logic

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc.

免费 / 下载 (263 Kb)

Call Center Planning, Call Center Staffing, Call Center Occupation, Service Level, Erlang C, Erlang B, Average Speed of Answer

下载:	7
语言:	English, German
平台:	Win95 / Win98 / WinME / WinNT 3.x / WinNT 4.x / Windows2000 / WinXP
执照:	Freeware
价格:	Free
又说:	2008-11-28 10:47:39
最新:	2008-11-28 10:49:24

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Business免费软件下载

ErlangXLS 1.0